Chapter 2: Build Your Toolbox
What it takes to be an AMAZING Wellness Advocate team leader…
A note from Sheila~
A great team leader possesses a set of essential qualities that inspire and guide their team to success. These qualities include:
Effective Communication: A great team leader communicates clearly and listens actively to understand the perspectives of their team members. They ensure that everyone is aligned with the team's goals and objectives.
Empathy and Support: Empathy allows a leader to understand the challenges team members face and provide the necessary support. Great leaders build strong relationships based on trust and mutual respect.
Accountability and Integrity: Leaders set the example by taking responsibility for their actions and decisions. They uphold the highest ethical standards and earn the trust of their team through their integrity.
Collaboration: Encouraging collaboration and being a team player themselves is crucial. Great leaders foster an environment where diverse perspectives are valued and teamwork is highly encouraged.
Continuous Learning: Great leaders are committed to their own ongoing development and that of their team. They seek opportunities for growth and encourage a culture of learning and improvement.
In this lesson we will focus on the five essential qualities of an amazing doTERRA Wellness Advocate team leader. That’s YOU! Together these leadership qualities will help to provide the support your team members need. Together, you will translate vision into reality.
What you will Learn:
How to communicate effectively
How to provide empathy and support leading to independence
How to build trust with your team members
Tips for developing collaboration among your team members
doTERRA’s opportunities for continuous learning
“Leadership is the capacity to translate vision into reality.” ~Warren Bennis
Communication Skills
Communication Skills
Your Turn
Providing Empathy and Support
〰️
Building Trust
〰️
Providing Empathy and Support 〰️ Building Trust 〰️
Empathetic Leadership
A leader who practices empathy not only understands the feelings and perspectives of their team members but also actively seeks to support and uplift them. By demonstrating compassion and emotional intelligence, empathetic leaders foster a sense of trust, respect, and psychological safety within their teams.
When team members feel heard and valued, they are more likely to be engaged and productive. Empathetic leaders create an inclusive and supportive culture where individuals feel comfortable expressing themselves and sharing their concerns without fear of judgment.
Questions to Ask Myself on How I Can Become More Empathetic
1. Am I actively listening?
Am I truly focusing on what the other person is saying, or am I waiting for my chance to speak?
Am I making an effort to understand their perspective without judgment or interruption?
2. Am I open-minded?
Do I approach conversations with a willingness to consider viewpoints different from my own?
Am I quick to dismiss or invalidate someone else's feelings or experiences?
3. Do I practice perspective-taking?
Am I putting myself in the other person's shoes to understand how they might be feeling?
Do I consider their background, experiences, and emotions before reacting or offering advice?
4. Am I aware of non-verbal cues?
Am I attentive to the other person's body language, tone of voice, and facial expressions?
Am I using their non-verbal cues to understand their emotions and thoughts?
5. Am I curious about others?
Do I ask genuine and open-ended questions to learn more about someone's experiences and feelings?
Am I showing interest in what matters to them without making assumptions?
6. Do I validate others' emotions?
Am I acknowledging and accepting the other person's feelings as valid, even if I don't agree with their perspective?
Am I offering support and understanding without trying to "fix" the situation immediately?
7. Am I self-aware?
Do I recognize my own emotional reactions and biases in interactions with others?
Am I actively working to manage my own emotions to better connect with and support those around me?
8. Am I practicing kindness and compassion?
Am I choosing kindness in my interactions, even when I may not fully understand or relate to the other person's emotions?
Am I showing empathy through small acts of understanding and support?
9. Do I seek feedback?
Am I open to receiving feedback from others about how I can improve my empathetic responses?
Am I actively learning and growing in my ability to connect with and understand others?
10. Am I taking action?
Am I using my understanding of others' emotions to guide my actions and responses?
Am I making an effort to support and uplift those around me in meaningful ways based on their individual needs?
Solutions!
Reflective Listening
Effective Listening
Active Listening
Collaboration
~
Collaboration ~
Establishing clear channels of communication is fundamental. We encourage team members to openly express their ideas, share feedback, and ask questions.
Remaining open to new ideas and being adaptable to change are essential for successful collaboration.
Ownership ….Dependability….Trust….Structure….Shared Vision….Fun….Candor
Collaboration is a group of post-a-notes!
When collaborating, all ideas have value. All ideas are written down or placed on post-a-notes for consideration later. Even the most “off the wall” ideas go up on the wall as ideas are generated. In your head you may think, “Okay, that’s never going to work,” but don’t say it! The only way for individuals to take ownership of a project and trust everyone who is part of the project is to allow ideas to freely flow.
Who should do what?
The great thing about teams is the diversity of talent held within that team. When collaborating on a project, everyone should chose a task they enjoy doing. Not everyone needs to be doing the same thing. Showcase talents! Have fun!
Your Turn
Work with two or more individuals to manage a project. This could be designing a doTERRA Essential Oils presentation and enrollment event , or working with your family to paint and rearrange a room, or planning a community event, or whatever might seem like a fun project to do. Then start collaborating! Follow these steps:
Work with others to choose a project.
Define the project. What is the end goal? Write that down.
Start writing ideas on post-a-notes on how to manage the project, from materials to the space to needed steps required to anything else individuals think of. Write every idea on a post-a note. This process is called brainstorming!
Organize your post-a-notes. Then start to evaluate the ideas. Keep your comments positive. “I like this idea because….” or “This idea may require additional cost.”
Keep ideas that everyone agrees should work best. Then divide up tasks, determine a timeline, and begin!
Your ideas may need to be re-evaluated. That’s just fine. Sometimes what seemed like a perfectly perfect idea turns out to be flawed. Perhaps the venue you chose is not available for a presentation or the color you decided to paint a room is really awful. Realize that failure is okay. As a group re-evaluate and start again.
Continuous Learning
〰️
Continuous Learning 〰️
Resources for You!
Learning happens with communication. We learn best when we share knowledge.
doTERRA can help. It has a wealth of eBooks, flyers, powerpoints, videos, and info pages to help you continually learn about essential oils.
Click the image to enlarge it.
Lesson 5 Quiz
Check your understanding of the featured essential oils.
Add your first and last name
Add your email.
Read each question.
Choose the correct answer.
You must get at least 7 correct to earn your Lesson 5 certificate.
You can retake the quiz if need be.
After earning your Lesson 5 certificate, move to the next lesson.